New Zealand FAQs

Why We Love New Zealand…

New Zealand, a slender country spanning 1,000 miles and inhabited by nearly 5 million people, offers diverse experiences. From skiing on snow-capped peaks to lounging on subtropical beaches, exploring Maori culture, savouring exquisite wines, to hiking the untouched wilderness, it caters to all travel preferences. The country, divided into North and South Islands, boasts black-sand beaches, thermal springs, and majestic mountains. City enthusiasts can enjoy Auckland, Wellington, and Christchurch, but the real essence lies in its wild natural beauty.

Entry Requirements 
Passports

To enter New Zealand, your passport must have an ‘expiry date’ at least 3 months after the day you plan to leave. If you’re travelling through another country on your way to or from New Zealand, check the entry requirements for that country. Many countries will only allow entry if you have at least 6 months of validity remaining on your passport. Renew your passport if you need to. 

Visas

Visas: You do not need a visa to enter New Zealand if you are a visitor staying less than 6 months. You do need a New Zealand Electronic Travel Authority (NZeTA). 

At New Zealand border control, you will also need to show that you meet the criteria for visa-free entry: 

  • Proof of a return or onward ticket 
  • Proof that you have enough money for your stay 
Covid-19 Rules

There are no COVID-19 testing or vaccination requirements for travellers entering New Zealand.

Please check the Government guidance if you are entering/returning to a different country, and get in touch with our concierge team with any questions.

Getting Around… By Road

Once you’ve reached your destination, the adventure has only just begun, with countless attractions and hidden gems scattered far and wide, waiting for your discovery. There’s no denying that New Zealand is a playground for incredible road trips, and the best way to experience them is from the driver’s seat, in true nemo road-trip style. Once you’ve reached your destination, the adventure has only just begun, with countless attractions and hidden gems scattered far and wide, waiting for your discovery.

For those of you who don’t drive, don’t worry! We can help out with that too… 

… By Air

New Zealand is very well connected by air, with Auckland, Christchurch, Wellington, and Queenstown offering a gateway to/from countries around the world. Plus, Air New Zealand can connect you to every corner of this beautiful land. With 20 domestic destinations, the possibilities are endless! 

… By Bus

InterCity is your go-to bus network. From Kaitaia in the north to Invercargill in the south, they’ve got stops all over. We’d recommend getting the InterCity TravelPass, where you can choose from pre-planned itineraries to make the most out of your journey. 

… By Train

New Zealand isn’t big on public rail travel, but does offer some amazing experiential train rides. A few amazing examples are The TranzAlpine from Christchurch to Greymouth, the Northern Explorer from Auckland to Wellington, and the Coastal Pacific from Picton to Christchurch. A one-way ticket starts at $109 for the TranzAlpine, $219 for the Northern Explorer, and $159 for the Coastal Pacific. 

… By Boat

The North and South Islands are connected by two ferry companies – the Interislander and Bluebridge. The crossing takes about 3.5 hours, and it costs around $60 for a walk-on fare. If you’ve got an InterCity FlexiPass or TravelPass, the ferry ride is included.

… Private Transfers

If you’d prefer a private driver, there are plenty of options and we’ll find a great local chauffeur to whisk you around the country. 

So, get ready to explore New Zealand your way, whether it’s by air, bus, train, ferry, or even in VIP mode. The adventure is yours to choose and we can help to organise whatever works best for you. 

Climate & Packing Tips

Packing for New Zealand requires some consideration, as the country’s climate and activities can vary widely. Get ready for the trip of a lifetime with these essential items: 

– Layered clothing: New Zealand’s weather can be unpredictable. Bring lightweight layers that you can add or remove as needed. 

– Waterproof jacket: A good quality, breathable waterproof jacket is essential, especially if you plan on exploring the outdoors. 

– Warm clothing: Even in summer, it can get chilly, especially in the evenings. Pack sweaters, long-sleeve shirts, and a warm jacket. 

– Comfortable walking shoes: You’ll likely be doing a lot of walking, so bring comfortable, waterproof, and sturdy shoes or hiking boots. 

– Swimwear: New Zealand has beautiful beaches and hot springs, so don’t forget your swimsuit. 

– Sun protection: Sunglasses, a wide-brimmed hat, and sunscreen to protect against New Zealand’s strong UV rays.

– Gloves and beanie: If you’re visiting during the cooler months or plan to explore mountainous regions. 

– Activewear: If you’re into outdoor activities like hiking or kayaking. 

… Electronics 

Universal adapter: New Zealand uses Type I sockets.

Camera and accessories: Capture the stunning landscapes with your camera or smartphone.

Power bank: Useful for keeping your devices charged when you’re on the go.

Portable charger: For road trips and outdoor adventures.

Travel Documents

As per the start of this page, you’ll need your passport and visa plus a driver’s license if you plan to rent a car. Travel insurance is also essential, make sure it is comprehensive and covers medical emergencies and trip cancellations.

… Outdoor Gear

– Backpacking gear: For multi-day hikes

– First aid kit

– Reusable water bottle 

– Rain cover: For your backpack or daypack. 

Tailor your packing list to your specific activities and the time of year you plan to visit. New Zealand is a land of diverse experiences, so be prepared to adapt to various conditions as you explore this stunning country. 

Laws & Customs

Always stay on the marked trails, paths, and roads so you don’t disturb wildlife and ecosystems.  

 Tipping

Tipping is not a custom in New Zealand. Service staff in the country typically receive higher wages, with a minimum of $22.50 per hour, so they aren’t dependent on gratuities. Additionally, card payments are the preferred method for transactions in the country. If you’re set on tipping, the amount would generally be in the range of 10% according to the value of the meal/service. 

Vaccinations

We aren’t certified to give medical advice so always recommend you consult your doctor or a travel doctor, as they will know which vaccinations you have had already and any additional ones necessary for your trip. You can also take a look here for travel vaccination information and advice on bringing medication into the country.

Plug Type

New Zealand uses Type I plugs. This is the same as in Australia and the Pacific Islands. Type I plugs have three flat pins, with two angled to form an inverted ‘v’ at the top and one running straight down underneath. The voltage in New Zealand is 230/240 volts (50Hz).

Currency

New Zealand’s unit of currency is the dollar (NZD$). All major credit cards are accepted in New Zealand, with Visa and Mastercard the most widely used. Many retailers in main centres also have Apple Pay.

Flights/Time Zone

No airlines currently offer direct flights between the United Kingdom and New Zealand, and the average flight takes around 23 hours and 30 minutes. New Zealand uses New Zealand Standard Time (NZST), and is one of the first places in the world to see the new day, 12 hours ahead of GMT (Greenwich Mean Time).

Language

While English is the predominant language spoken in New Zealand, there are two actual official languages in New Zealand. Māori became an official language in 1987 while in April 2006, New Zealand became the first country to declare sign language as an official language, alongside Māori.

Food

New Zealand’s food scene is as diverse and vibrant as its stunning landscapes. From traditional Māori hangi to irresistible Kiwi pies and green-lipped mussels, there’s a flavour for every palate. And don’t forget to wash it all down with some iconic L&P or a craft beer (they have amazing non-alcoholic options too). So, grab your fork and join the foodie adventure of a lifetime in the heart of the South Pacific. 🍔🥧🦐