Our COVID Promise(s)

Travel is officially back and we couldn’t be more excited to be sending our travellers on incredible trips to some of our favourite far-flung destinations. We’ve had an incredible summer with travellers heading all over Europe and further afield alongside upcoming trips to newly-green Oman, Sri Lanka, Maldives and Kenya. It’s an exciting time but we know it can still be pretty confusing with the frequent regulation updates and media headlines, so we’re here to help guide you through it – every step of the way. 

We’ll do everything we can to help you travel with confidence, see our three big promises:

  • Full transparency with low and flexible deposit schemes.
  • We will help arrange all of your PCR tests before you fly home.
  • A travel hotline at your fingertips, ask us anything, anytime.


Every traveller is different. With this in mind, we’re creating bespoke deposit terms and cancellation policies to fit your needs. We’re transparent every step of the way and will never ask you to commit to something you’re not comfortable with.


We will need to take deposits to secure trips, that’s the nature of the bespoke side of travel. In order to give you the full post-booking experience, we need to pay suppliers and this helps fuel the industry. In the unfortunate event that you cannot travel on the planned dates and as long as we have 4 weeks notice, we’ll postpone your trip free of charge.

Expert Advice and Service

We’re here for you every step of the way. From wanderlust inspiration, bespoke hotel matching and incredible experiences to expert 1:1 advice throughout your travel journey. No question is too great nor too small for our experts, whether it’s a quick PCR test question or a run through of our favourite Kenyan safari retreats, we’re here to make travel planning easy and fun!

Stay In Touch

We’re social creatures and share our favourite wanderlust-worthy content on our Instagram and weekly Journal, from relevant travel tips to incredible hotel recommendations, trip inspiration and exclusive discounts! Unique, expert travel advice and inspiration is always just a click away.